How can we help you?
Answers to common questions about the ICP Smart Services portal.
Where does Sign In take me?
Sign In, UAE PASS, other login options, and registration open the official category-selection page.
Which category should I choose?
Choose UAE Citizens or GCC Citizens based on your citizenship, UAE Residents or GCC Residents based on your residency, or Visitors if you are visiting the UAE.
What happens after I select a category?
A guided page displays your selected category and proceeds to compulsory identity verification.
What services are supported?
Emirates ID issuance and renewal, residency clearance, visa issuance, and nationwide clearance synchronization.
What if I forgot my password?
You can recover your credentials or authenticate via UAE PASS.
Ready to continue?
Choose your citizenship or residency category.